A&F Automation provides consulting, setup, and custom automation services. Because most services are custom and require time, planning, and implementation, refunds are limited.All services are considered custom work once the project begins. This includes automation setup, system design, consulting sessions, workflow development, documentation, and any related digital deliverables.Refunds are not provided for completed services or for work that has already been started. Once a project begins, the time and expertise involved in building systems and consulting cannot be reversed.If a client chooses to cancel before any work has started, a refund may be issued at the discretion of A&F Automation.For ongoing projects, if a client decides to stop work mid-project, the client is responsible for payment for all work completed up to that point.Consulting sessions are non-refundable once the session has taken place. If a session needs to be rescheduled, reasonable notice must be provided.A&F Automation is committed to working with clients to resolve issues whenever possible. If there is a concern about a service provided, clients are encouraged to reach out so a solution can be discussed.If you have any questions about this policy, please contact A&F Automation before purchasing services.
